At TaxArithm, we respect your privacy and are committed to protecting the personal and tax-related information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared when you use our website or our tax filing services through WhatsApp.

By using our website or engaging TaxArithm for our services, you acknowledge this Privacy Policy.

Depending on the services you use, TaxArithm may collect information such as:

TaxArithm uses the information collected from you for the following purposes:

TaxArithm is an authorised e-Return Intermediary (ERI) providing Income Tax Return filing and related services.

Where required for providing these services, TaxArithm may access, use or submit taxpayer information through the Income Tax Department's e-Filing system, based on the authorisation or consent provided by the taxpayer.

Taxpayer information is used for the purpose of providing the requested tax filing and related services.

TaxArithm respects the confidentiality of your information. We do not sell, rent, trade or share your personal, financial or tax-related information with third parties for their own marketing or commercial purposes.

We may disclose or provide access to your information only where necessary for providing our services, processing payments, operating our website, or complying with applicable law. This may include:

Except as stated above, TaxArithm does not disclose your personal, financial or tax-related information to third parties.

TaxArithm provides tax filing services through WhatsApp, through which you may share documents and information such as PAN, Form 16, bank and investment details, tax information and other documents required for filing your Income Tax Return.

WhatsApp is a third-party communication platform. Information shared through WhatsApp may be processed by WhatsApp in accordance with its applicable terms and privacy policy.

TaxArithm uses the information and documents received through WhatsApp only for providing the requested tax filing and related services. We do not share such information with third parties except as described in this Privacy Policy or where required by law.

TaxArithm takes reasonable care to protect the personal, financial and tax-related information provided to us from unauthorised access, use or disclosure.

We limit access to customer information to the persons involved in providing our tax filing and related services and handle such information only for the purposes described in this Privacy Policy.

If TaxArithm becomes aware of a security incident that may affect your personal, financial or tax-related information, we will take reasonable steps to assess and address the incident and, where required by applicable law, notify the affected individuals and relevant authorities.

TaxArithm retains personal, tax and financial information only for as long as reasonably necessary to provide our services and for applicable legal, accounting, regulatory or record-keeping requirements.

Tax-related documents and records may be retained for an appropriate period after completion of the service where necessary for tax-related queries, support, compliance, dispute resolution or other legitimate business purposes.

When information is no longer required, TaxArithm will take reasonable steps to delete or securely dispose of it, subject to any applicable legal or regulatory requirements.

You may request deletion of personal information provided to TaxArithm by contacting us using the contact details provided in this Privacy Policy.

We will consider and process such requests in accordance with applicable law. Certain information may need to be retained where required for legal, regulatory, accounting, tax, record-keeping or dispute-resolution purposes.

Where information is no longer required and there is no applicable requirement to retain it, TaxArithm will take reasonable steps to delete or remove it.

Subject to applicable law, you may contact TaxArithm to:

We may request reasonable information to verify your identity before processing such requests. Certain information may be retained where required by law or for legitimate record-keeping purposes, as described in this Privacy Policy.

You may withdraw your consent for the processing of your personal information by contacting TaxArithm using the contact details provided in this Privacy Policy.

Withdrawal of consent will not affect processing that has already been carried out based on your consent. It may also affect our ability to continue providing certain tax filing or related services where your information is necessary for those services.

TaxArithm may continue to retain or process information where required or permitted by applicable law or for legitimate record-keeping purposes.

If you have any questions, concerns or complaints regarding the collection or use of your personal information, you may contact us using the contact details provided below.

We will review and address privacy-related complaints within a reasonable time and in accordance with applicable law.

Privacy / Grievance Contact:
Email: support@taxarithm.com

TaxArithm operates from India. Where third-party service providers used by TaxArithm process information outside India, such processing will be subject to their applicable privacy policies and applicable law.

TaxArithm uses Razorpay as a third-party payment service provider to process payments for our services. Payment and card-related information may be collected and processed by Razorpay in accordance with its privacy policy, applicable terms and laws.

TaxArithm does not intentionally store complete card details, including the full card number, CVV or PIN, on its own systems. We may retain transaction-related information such as payment/order IDs, payment status, amount and payment method for payment verification, accounting and reconciliation.

Where applicable, Razorpay may use tokenisation for payment information. Razorpay independently processes and retains payment information in accordance with its privacy policy and applicable terms.

TaxArithm uses essential cookies required for authentication and the secure functioning of the platform. If you are not signed in, authentication cookies are not used.

TaxArithm also uses Google Analytics to understand website traffic, usage and performance. Google Analytics may collect information such as device and browser information, approximate location, pages visited and interactions with the website through cookies or similar technologies.

You may manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of authenticated areas of the platform.

TaxArithm does not generally send marketing or promotional communications. If we send such communications in the future, you may choose to opt out at any time by using the unsubscribe option provided or by contacting us.

Opting out of marketing communications will not affect essential communications relating to your tax filing, services, transactions or other requests.

TaxArithm does not specifically target children or minors through its website or services. Where information relating to a minor is required for tax filing or related services, it should be provided by or with the involvement of the minor's parent or legal guardian.

TaxArithm may update this Privacy Policy from time to time to reflect changes in our services, practices or applicable requirements.

The updated Privacy Policy will be published on this website with the revised “Last Updated” date. We encourage you to review this page periodically for any changes.

Where required by applicable law, we will provide additional notice of material changes.